In this series we will show you how you can be the best sales team in eleven actionable steps. This week we will look at the Hubspot features that can help you make contact with visitors to your website enabling you to start conversations much earlier in the buyer's journey. Join us next week for part seven on Making it Easy to Book Meetings...
Use Hubspot CRM/Sales to:
Message visitors while they’re on your website.
Start conversations much earlier in their buying journey
The Messages feature compliments any website lead generation that you have set up. Messaging visitors while they are already on your website is a massive bonus as:
It gives them the opportunity to contact you when it suits them (normally much earlier in their buying journey)
It’s more approachable than a formal sales email or call and will uncover prospects much earlier
It helps you capture more leads and progress deals forward by providing guidance and information
Messages gives your prospects a forum for questions that is much less intimidating than a traditional b2b sales call, encouraging contact much earlier in the buying process
If a basic contact form or sales phone number are the only interaction points on your site, odds are, qualified leads are slipping through your fingers.
The main features here are live website chat and, if you have a larger sales team, the ability to have a round robin lead rotation. The main benefit is that salespeople can meet and talk to prospects much earlier in their buying journey.
The cost for this feature: You’ll need a Sales subscription that starts from $50 per user per month.